AI-Native Software Helps a Luxury Textiles Brand Avoid Costly Returns
When Hyaat Chaudhary founded Luxome in 2018 to sell luxury weighted blankets, “returns were an afterthought,” he said. Not every customer wants to keep the products they order, so returns piled up at the warehouse. Other retailers disposed of their returns in landfills. “It just drove me crazy as a human being. It seems wasteful, … Read more