I traveled from Denver to Salt Lake City on Amtrak’s California Zephyr — a double-decker train known as a Superliner. My previous Amtrak rides were on single-story train fleets, so I hoped my room would be on the top floor for a new experience.
It wasn’t.
Although the views of Rocky Mountain National Park from my room were spectacular, I could see farther from the dining car’s second-story windows, and I longed for a room with a higher vantage point.
Though Amtrak’s booking platform didn’t have an option to select a specific room, Amtrak spokesperson Marc Magliari told Business Insider that you can call the contact center, speak to a live agent, and request a particular room if it’s still available.
He added that family and accessible bedrooms are on the lower level, regular bedrooms are on the top level, and roomettes are on both levels.